1. ABOUT THESE TERMS AND CONDITIONS
1.1 In these terms and conditions “we”, “our”, and “us” means Powdyr Academy and/or Powdyr Academy Limited and “you” and “your” refers to the Student who has purchased a training course(s) from Powdyr Academy Limited.
2.1 We reserve the right to decline admission to any training course(s).
2.2 We reserve the right to cancel or change planned training courses in terms of dates, locations, and course content. You will be notified at least 24 hours in advance of any planning changes and a refund given in the event of cancellation or should you be unable to attend due to any changes we make.
2.3 Irrespective of circumstances, we accept no liability for any loss of earnings or expenses incurred by you or any models.
3.1 You may pay for your training course via bank transfer or via cash or card in person
3.2 You may pay for your training course in one of two following ways:
3.2.1 Payment in full – you are required to pay the full price of your course prior to attending your training course. An e-mail confirming your place will be sent within 24 hours of payment being received in full.
3.2.2 Payment scheme – you are required to pay the deposit of your course in order to secure your place on a course date. An e-mail confirming your place will be sent within 24 hours of us receiving your deposit payment. We will confirm on this e-mail any arranged payment schedule.
3.3 Your course balance must be paid in full no later than 3 days prior to the course start date. It is the students responsibility to ensure that the balance is paid in full at least 3 days before the course date. Failure to do so may result in your course place being cancelled, re-listed for sale and any payment already made may be forfeited in line with our cancellation procedure.
We understand that sometimes plans change and you may need to change your arrangements. Please see below our Terms & Conditions for how we handle cancellations and amendments, these rules also apply to sickness.
4.1 Should you wish to cancel your booking, the following terms and conditions apply:
4.1.1 All cancellations must be made in writing to email@example.com and will incur a £25.00 admin charge.
4.1.2 Cancellations more than 3 weeks (21 calendar days) before your course date– please contact us to obtain a refund.
4.1.3 Cancellations between 1 and 3 weeks (7-21 calendar days) before your course date– there is a 30% charge plus the admin charge, please contact us to obtain a partial refund.
4.1.4 Cancellations within 1 week (7 days) before your course date – 100% of the course fees must be paid plus the admin charge of £25.00
4.1.5 Any remaining balance on a students account must be allocated within 12 months or will be void.
4.1.6 Delegates may choose to arrange insurance to indemnify against possible cancellation.
4.1.7 Powdyr Academy/PowdyrLimited does not issue refunds for Acts of God or Force Majeour.
- An Act of God is defined as an event outside of human control such as sudden floods, earthquakes or other natural disasters, for which no one can be held responsible.
- This also includes weather-related issues such as snow, ice, floods etc.
- If we choose to cancel a course due to an Act of God then we are not liable for any loss resulting to the student as a result of this cancelled course.
- We will make all reasonable effort to replace a cancelled course by arranging an alternative date but this cannot be guaranteed. Where the majority of students for that course have been affected, this will be made free of additional charge.
5.1 Should you wish to amend your booking by changing your course date, the following terms and conditions apply:
5.1.1 All requests to change course date must be made in writing to firstname.lastname@example.org and will incur a £25.00 admin charge.
5.1.2 We cannot guarantee you a place on your chosen alternative course date. If a place cannot be provided on your preferred date, you will be offered a refund in line with the terms and conditions in Section 4 of this document.
5.1.3 Changing course date rearrangement fees:
- Changing date between 1-3 working weeks (7-21 calendar days) before your original training course date – there is a 30% charge for changing date plus the administration charge of £25.
- Changing date within 1 week (7 calendar days) of course date – there is 50% charge plus £25 admin fee.
- Changing date within 48 hours – 100% fee plus £25 admin fee
We apply these fees because the closer it gets to the course date, the harder it is to fill spaces. If you need to change your course, please contact us to book onto a different date and to pay the residual charge required if necessary.
- CONTACTING US
6.1 You can contact us in any one of the following ways:
6.1.1 By telephone on 01942 538383
6.1.2 By post at Powdyr Academy, 81 Market Street, Atherton, Manchester M46 0DA
6.1.3 By e-mail at email@example.com
- DATA PROTECTION
7.1 In booking a training course with us, you agree to us using any data you submit in order to process your order and for future marketing purposes by Powdyr Academy.
7.2 Your details will not be transferred to any third party without your written consent.
8.1 We take pride in our services and as such will try to resolve any complaints as quickly as possible.
8.2 Complaints about any aspect of Powdyr Academy should be made in writing by e-mailing firstname.lastname@example.org
8.3 Complaints received in writing will be acknowledged by return e-mail or letter within one week of receipt.